Galewinds Software Trouble: 4
 
The president of Galewinds has been standing by his company and their decisions this whole time. Every time that there have been allegations made against them in regards to the Heroes Casino management disputes they have been open and up front about all of the details surrounding the case. So far there are no other online casinos or internet gambling websites that have come forth saying anything but positive things about Galewinds as a company and about their products in general. They have been so confident about their product that they have opened the message boards on their website for people to discuss any and all problems that they have faced at an online casino while using their games.

Colby, when faced with the Heroes Casino allegations, even offered the online casino a chance to get the software tested by an independent testing agency so they could verify if there was indeed a glitch in their system. The offer was declined by the management of that online casino. Online casino software specialist, Eliot Jacobson was asked to head the investigation and testing of the software in question. Online casinos sometimes use these companies to make sure that their products are working at the highest level and are glitch free. Jacobson later said, "In the opinion of CFG, Galewind Software offers a fair and properly functioning product that shows no bias. The RNG is not weak and the software is not faulty."

The management team at Galewinds is currently considering taking actions against Heroes but are taking a second look at that after speaking to the owner of Casinomeister, Bryan Bailey. On April 15th the software license that belonged to Heroes was revoked and the decision was finalized on April 17th. At the end of those three days the player was paid in full which ended a long and stressful period. Colby finished his statement on the website by saying: "In closing, I'd like to say that all of us at Galewind Software Corp. are very proud of our product, and we stand behind it 100 percent," wrote Colby. "Our people and our software enjoy the respect of such industry participants as Michael Shackleford (the Wizard of Odds), Eliot Jacobson (of Certified Fair Gambling), and Stacy Friedman (of Olympian Gaming). I hope that our actions regarding this issue will remove any concerns about our company which this situation may have created."