Galewinds Software Trouble: 1
 
There are many software companies that have tried to make their own online casino games but few actually become the heavy hitters that we know in the online casino industry. The test of a great company is often in how they treat their customers. One online casino software provider, Galewinds Software Incorcorated, recently stepped in and paid a player that has been given the run around by one online casino that is hosting one of their games. The player was paid by the online casino software provider because the online casino that the player won at has been refusing to pay the player for the past couple of months. Could this online casino be setting a precedent for other online casinos and their software providers?

The issues surrounding player payment and treatment have plagued the online casino industry for years but maybe the fact that this online casino software provider is taking responsibility and taking a stand against mistreatment of players speaks volumes. The player that was paid by the online casino software provider was one lucky player that won a little over $34,000 in November of 2008 at the online casino, HeroesCasino.com. The black jack player was not a first time player at the online casino and sportsbook website that is based out of Vancouver. What happens in online casinos as soon as a player wins they are notified by the website’s administrators. They are then sent legal information and papers to sign and usually the players get their money shortly there after.